Return & Refund Policy

At Beume.pk, customer satisfaction is very important to us. We always try our best to provide premium-quality haircare products and a smooth shopping experience. However, if you face any issue with your order, we are here to help.

Eligibility for Return & Refund

You may request a return or refund if:

• The product arrives damaged or broken
• You receive the wrong item
• You face any genuine issue regarding the product

We are open to assisting our customers in all genuine return and refund cases.

Return Process

• To request a return, please contact our support team with your order details.
• Our team will guide you through the return process.
• The product must be returned to our team before any refund is processed.

Refund Process

• Once the returned parcel is received and inspected by our team, your refund will be processed within 7–8 working days.
• Refunds will be sent through the agreed payment method.

Shipping Charges

Please note that shipping charges are non-refundable.

The following charges will be deducted from the refund amount:

• Original delivery charges paid for sending the parcel
• Return shipping charges for receiving the parcel back

No additional or hidden charges will be applied.

Important Notes

• Products should be returned in proper condition.
• Refund processing time may vary slightly depending on courier and banking timelines.
• Beume.pk reserves the right to reject return requests in case of misuse, false claims, or fraudulent activity.

Contact Us

For any return or refund assistance, feel free to contact our support team:

WhatsApp / Contact Number: +92 314 6145208
Email: support@beume.pk